Your visit.
Your information.

Who handles your information

DigiThat is operated by Robin Custance in Adelaide, South Australia. For questions about this notice or your information, email robin@digithat.com.au. This notice covers our website, enquiries and assisted checklist preparation. Read it with our website terms.

Optional website analytics

With your permission, DigiThat uses Google Analytics to understand public page visits, where visitors come from and whether an enquiry is successfully received. Analytics stays off until you choose Allow analytics. You can decline and use the website normally, or change your choice using Analytics choices in the footer.

Google receives technical information such as browser and device details, approximate location and an analytics identifier. We do not send enquiry text, names, email addresses, private planning pages or admin activity to Analytics. Page addresses are sent without query strings or fragments, and referrers are reduced to their website origin. Advertising features and automatic form measurement are disabled.

Your analytics choice is stored on this device for six months. If you allow analytics, Google can store first-party analytics cookies for up to six months. Google may process data outside Australia. Read how Google uses information from sites using its services. Declining later stops future measurement and clears this site’s analytics cookies; it does not automatically delete information already collected. Contact robin@digithat.com.au about an access or deletion request.

Choices saved in your browser

Your theme setting is saved in this browser and is not synced across devices. You can remove saved site preferences through your browser settings.

The showcase uses an example and device selection in the page URL so a particular view can be reopened. Quiz answers and self-check answers are not sent anywhere or stored by the application.

The Copperleaf winery example separately remembers its light/dark theme as copperleaf-theme. Its tasting request and the venue viewing request remain only on the current page and are cleared on reload. Neither demonstration sends a request.

The Copperleaf art gallery keeps only artwork choices, sizes, finishes and quantities in this tab’s session storage. Completing the demo clears its basket. Sample checkout contact details and gift notes stay on the current page, are not saved and are never sent. No order or payment is created.

The Northline fit-out example remembers only its theme as northline-theme. Its project brief stays on the current page, clears on reload and sends no enquiry or quotation request.

Maison Muse, Grain & Form, Clearflow and Stillwater each remember their own light/dark choice in this browser. Their booking, consultation and stay-planning entries stay on the current page and are not sent. Maison Muse remembers dismissal of its newsletter prompt for the current tab session; entering an email in that fictional demonstration does not subscribe you.

Your private brief and checklist

Email-confirmed accounts are being prepared in this preview. Online saving remains disabled until sign-in emails and account access have been tested. You can still browse website ideas, contact DigiThat and download the blank checklist PDF.

When enabled, we use Supabase for email verification and private storage of your checklist answers and current section. The project database is hosted in Sydney. Account records are restricted to their signed-in owner; authorised DigiThat administrators and necessary service providers may access records to operate the service and assist with your project. Signing in is not consent to marketing.

After confirmed sign-in, answers save automatically as you work. Look for the saved confirmation before leaving. The browser holds your sign-in session in session storage, rather than keeping a separate copy of your answers. Browser session recovery may retain that session; sign out on a shared device. You can sign in again on another device to retrieve your saved work. Clearing browser storage does not delete account records. Contact robin@digithat.com.au to request access, correction or deletion.

Saving a draft does not send an enquiry, approve project costs or authorise launch. You review the brief before exporting it or explicitly adding it to a contact message. That approval expires after 24 hours or relevant edits. No draft text is put in the page address or sent to an AI service automatically.

Earlier versions offered browser-only drafts. This preview does not read those old copies, import them into an account or delete them automatically. You can remove old site data through your browser settings. Keep passwords, access codes and private customer records out of either form.

The numbered preparation-list reminder contains only the public list of things to gather, not your checklist answers. Its optional email address is used to address a draft in your email app and is not saved by this page. You send the draft yourself; the optional PDF is a download link. For confidential answers or documents, arrange a private handover rather than using ordinary email.

When you send an enquiry

Typing into the contact form does not send your message. With JavaScript enabled, you review the exact message before choosing “Send to DigiThat”. With JavaScript disabled, the form submits directly when you press its submit button.

Submitted names, email addresses, optional website and phone details, contact preferences, optional assisted-checklist permission, messages and any brief you choose to include are collected and stored through Netlify Forms. Robin Custance and authorised DigiThat team members, including Greg Hamilton where involved, use them to respond to your enquiry and discuss your project. Netlify processes submissions and spam checks as the form provider; enquiry notifications are sent to Robin’s business email. The form does not automatically send your message to an AI service, and we do not use it for advertising. If you choose the optional assisted-checklist permission, DigiThat may use AI to organise information from the public website you provide into a draft for you to review. We record that permission with your enquiry; it does not authorise account access, costs, changes to your website or launch.

Contact Robin at the address below if you want to ask about, correct or request deletion of information you have submitted. If you use the email alternative, your email provider processes your message under its own terms. Private message text is never added to a page address or email link.

Do not include passwords, payment details, private customer records or other sensitive material. Contact Robin Custance at robin@digithat.com.au about information you have chosen to send.

Optional assisted checklist preparation

Prospects introduced to DigiThat and people who visit independently can request the same assistance. We ask for affirmative permission before reviewing the supplied public website for an assisted setup checklist and using AI to help organise its information. The permission box is optional and starts unticked. We keep the wording of a submitted permission with the enquiry and its submission record.

The draft may draw on public business details such as services, opening hours, website pages and published contact information. Information can be incomplete or out of date. We ask you to confirm it, and we do not treat uncertain inferences as established facts. Please provide only information you are entitled to share; avoid including other people’s personal information unnecessarily.

The request is reviewed by the DigiThat team. This website does not currently run an automatic Gmail-to-AI research or reply service. AI tools may assist an approved preparation task, but a person reviews the draft. Before sending non-public information to an AI provider, we will explain the proposed provider and use and agree the appropriate arrangements with you. Permission to prepare a checklist is not permission to access private accounts, change your website, charge you, launch a project or add you to marketing mailings.

You can decline the assisted option, use the checklist yourself or ask for help without AI. To withdraw permission for future assisted processing, email Robin. Withdrawal does not undo work already carried out or require removal of records we must lawfully retain.

Information from public business sources

When considering a possible makeover, we may review an existing public business website and relevant public business information. This can help us understand the business and prepare a concept for discussion. That is distinct from the optional assisted setup checklist. Public availability does not remove privacy or content rights. You can ask us to correct information or stop contacting you.

Providers and overseas processing

Netlify hosts the website and stores submitted enquiries. Business email is handled using email service providers, including Google Workspace for the DigiThat business mailbox. Providers may process information outside Australia, including in the United States and other countries where they or their service providers operate. We do not promise Australian-only storage. Ask us before sending information that requires a particular storage location.

See Netlify’s privacy information and Google’s privacy information. A future client portal or automated AI workflow will need its own reviewed access, storage and data-handling arrangements before it is enabled.

Keeping and removing information

Browser drafts remain on your device until you clear them, disable the relevant saving option or your browser removes them. We cannot retrieve those drafts remotely. Downloaded files and emails you send yourself are under your control and are not removed by clearing this website.

Submitted enquiries, consent records and project correspondence are kept only for as long as reasonably needed to respond, provide the agreed service, maintain necessary business records or meet legal obligations. Retention depends on the record and the project. Deletion is handled on request and through record review; this website does not promise an automatic deletion date. Some records may need to remain for legal reasons, and providers may retain backup copies under their own retention arrangements.

Private information and security

This site uses HTTPS, but browser saving and ordinary email are not a private document vault. No online service can promise absolute security. Do not enter passwords, sign-in codes, API keys, domain transfer codes, payment card details or private customer records. Keep them out of the paper workbook too. Ask us to arrange account invitations or another appropriate handover.

There is currently no confidential document-upload facility on this checklist. A PDF is an offline preparation option, not encrypted delivery. Agree a suitable private handover before sending confidential documents.

Access, corrections and complaints

Email robin@digithat.com.au to ask what information we hold about you, request a correction or deletion, withdraw assisted-checklist permission, or raise a privacy concern. Include enough detail to locate the relevant enquiry, without sending identification documents or secrets. We may need to verify your identity appropriately before releasing or changing records.

We aim to respond within 30 days and will explain any further steps or reason we cannot meet a request. If a concern remains unresolved, you can seek guidance from the Office of the Australian Information Commissioner about its jurisdiction and your options. This notice does not limit any rights that apply under Australian law.

Images and example businesses

The business names and pages in the makeover showcase are fictional design studies based on supplied visual references. They are not customer endorsements or evidence of commercial outcomes. The founder photographs were supplied and approved by Robin Custance. Some example images include generated imagery; fictional businesses are not presented as clients.

Hosting and external services

DigiThat is hosted on Netlify. The real DigiThat contact form uses Netlify Forms. Prototype booking, project-brief and shopping forms remain fictional: no enquiry-processing or payment service is connected to those demonstrations. Links to other websites and your email app follow the policies of those services.

Changes to this notice

We will update this notice when the service or data handling changes. Where a new use needs your permission, updating this page alone will not be treated as that permission.

Last updated: 1 October 2026.