Your website,
step by step.
From the first conversation to a website you feel confident using. A clear plan, with Greg and Robin here to help along the way.
Your first step is simply a conversation.
You do not need a finished brief, technical knowledge or all the answers. Tell us about your business and what you would like your website to do better. We will work through the rest together.
Your brand, content and customers shape the result. Our examples show possibilities; we agree the design and features that make sense for your business.
Already received a makeover concept?
If we have sent you a personalised makeover concept, explore it at your own pace. You can see the idea before booking a call or completing a brief.
Tell us what feels right, what needs changing and what you would like to discuss. The concept starts the conversation; the final content, scope and price are agreed together.
1. Start with a conversation
Tell Greg or Robin about your business and what you would like to improve. You do not need a finished brief or technical knowledge.
2. Explore the possibilities
We review your current website and discuss a suitable direction. If we have already sent you a makeover concept, we start with your thoughts on it.
3. Clear from the beginning
Agree the work and price
Before paid work begins, we agree the scope, price and timing together. You will know:
- Exactly what pages and functions are included.
- Who supplies and approves the words and images.
- What the price and milestones cover.
- How many review rounds are included.
- What happens to your domain, content and accounts.
- What support is—and is not—included.
4. Build and review together
We develop the agreed website. You review the design, check your business details and share feedback at the agreed stages. We explain the choices so you can make informed decisions.
5. Check everything and approve launch
We test the important journeys, such as enquiries, bookings or purchases where included, and plan the changeover around your existing website and email. We confirm the launch checks and recovery plan with you. You approve publication.
6. Get comfortable with your new website
We complete the agreed handover, explain how to manage your content and make ownership, ongoing costs and support arrangements clear. You will know who to contact and what happens next.
No need to work it all out today. Start with a question, and we will help you find the next step.
Chat about your websiteA USEFUL PLACE TO START · OPTIONAL
What would a better website mean for you?
Three quick questions about your goals. See a suggested starting point without entering your email, then choose whether to share your answers with Greg or Robin.
This is a starting point for a conversation, not a website audit or a quote. Answers stay on this page until you choose to add them to a message and send it.
A starting point for your website
You can add these answers to either message below, then edit the message before sending. Your name and email are only needed if you decide to get in touch.
Let’s chat about your website.
Ask Greg about your business goals or Robin about design and your website. Start with either of us; you only need to send one message.
A conversation with Greg
Greg Hamilton
Business Growth · Client Partnerships
Chat through your business, your priorities and the next step.
Send Greg a message
Tell me a little about your business and what you’d like your website to do better. You don’t need to have the solution worked out.
greg@gthinkstudio.design0449 179 349
Review your message for Greg
Nothing has been sent. Read it through, then send when you’re ready.
Prefer your email app? greg@gthinkstudio.design. This is an alternative to sending the website form.
A conversation with Robin
Robin Custance
Website Design & Development
Chat through the design, the details and bringing your new website to life.
Send Robin a message
Have a design question, something you’d like to change or a website that no longer feels like your business? Tell me what you’re thinking.
Review your message for Robin
Nothing has been sent. Read it through, then send when you’re ready.
Prefer your email app? Email Robin instead. This is an alternative to sending the website form.
Before we
put the kettle on.
Does a makeover mean starting again?
Not automatically. We first look at what works, what is hard to change and what your customers need. The agreed scope might be a focused refresh or a fuller rebuild.
How much will it cost?
That depends on the pages, content, platform and integrations involved. We agree a written scope and price before build work begins. The first conversation is about finding the right job, not selling the biggest one.
Will it work properly on a phone?
Mobile layouts get their own review: navigation, readable content, the example showcase and the enquiry journey. They are not simply desktop pages reduced to postage-stamp proportions.
Are these examples real client results?
No. These are fictional design examples, not client testimonials, measured results or booking promises. They show how clearer information and thoughtful design can help a customer decide.
Can you promise more enquiries?
A makeover can make it easier for your customers to understand your offer and get in touch, but it cannot guarantee more enquiries. Your offer, audience, traffic and follow-up matter too. We agree what to improve and how to assess the result.
Do I need to understand the technical stuff?
No. You need clear decisions, not an honorary computer science degree. I’ll explain the options in ordinary language.