← Return to the galleryILLUSTRATIVE BUSINESS STORY
Plumbing & Gas
Clearflow Plumbing · Illustrative business stories, not client projects or measured results.
Scene 1 of 7 · First impression
A local name feels familiar.The website needs to back it up.
At a local hardware-store event, the plumber gives a homeowner her card. He checks the business online before asking about a job.
Open this scene in the gallery →Scene 2 of 7 · Questions remain
He needs a plumbing visit.But the website leaves him guessing.
The homeowner can’t find the service area, suitable jobs or a clear way to request a visit.
Open this scene in the gallery →Scene 3 of 7 · The owner sees the gap
She knows the jobs she can help with.Her website barely explains them.
The plumbing owner sees that her website doesn’t explain where she works or how customers can prepare an enquiry.
Open this scene in the gallery →Scene 4 of 7 · Contact DigiThat online
She starts the conversation online.A clearer brief for DigiThat.
The owner uses DigiThat’s website to prepare an enquiry about service areas, job details and a simpler next step.
Open this scene in the gallery →Scene 5 of 7 · The clearer concept
The right information comes first.The next step is easy to find.
The concept explains services and suburbs, then guides customers to describe their job.
Open this scene in the gallery →Scene 6 of 7 · Make an enquiry
He can describe what he needs.Without starting from scratch.
The homeowner chooses the job type, adds his suburb and prepares a request. A time still needs to be agreed.
Open this scene in the gallery →Scene 7 of 7 · The experience
The conversation leads somewhere useful.A visit that fits the job.
After arranging the details, the plumber visits the homeowner and checks the tap. An illustrative outcome, not a promised result.
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